Privacy Policy

Last updated: August 2026

1. Information We Collect

When you use Loprofile PC, we collect the following types of information:

• Account information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Order information: Products purchased, payment method, shipping details, and order history.
• Usage data: Pages visited, products viewed, search queries, and browser information for site improvement.
• Communication data: Messages sent through our contact form or newsletter subscriptions.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and support requests
• Send promotional newsletters (only with your consent)
• Improve our website and product offerings
• Prevent fraud and ensure security

3. Payment Security

Orders are paid in cash, either on delivery or on collection at our Chaguanas location. We do not accept card payments online, so no card number, CVV, or other payment card detail is ever entered on this site or stored on our servers.

4. Data Sharing

We do not sell or rent your personal information. We share data only with:

• Resend: For order confirmations, shipping updates, and other transactional email
• SendGrid: For our newsletter mailing list, if you subscribe to it
• DigitalOcean and Vercel: Our hosting providers, which run the store and hold its data
• Shipping providers: For order delivery

5. Cookies

We use essential cookies for session management and cart functionality. We may use analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Access your personal data stored by us
• Request correction of inaccurate data
• Request deletion of your account and data
• Unsubscribe from marketing emails at any time

To exercise these rights, contact us at sales@loprofilepc.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for 7 years for tax and legal compliance purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related questions, contact us at:

• Email: sales@loprofilepc.com
• Phone: +1 (868) 458-8585
• Address: Centre of Excellence, Chaguanas, Trinidad