Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Loprofile PC, we collect the following types of information:

• Account information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Order information: Products purchased, payment method (processed securely by Stripe), shipping details, and order history.
• Usage data: Pages visited, products viewed, search queries, and browser information for site improvement.
• Communication data: Messages sent through our contact form or newsletter subscriptions.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and support requests
• Send promotional newsletters (only with your consent)
• Improve our website and product offerings
• Prevent fraud and ensure security

3. Payment Security

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We never store your full credit card number, CVV, or other sensitive payment details on our servers.

4. Data Sharing

We do not sell or rent your personal information. We share data only with:

• Stripe: For payment processing
• SendGrid: For transactional and marketing emails
• Shipping providers: For order delivery

5. Cookies

We use essential cookies for session management and cart functionality. We may use analytics cookies (Google Analytics) to understand site usage. You can disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Access your personal data stored by us
• Request correction of inaccurate data
• Request deletion of your account and data
• Unsubscribe from marketing emails at any time

To exercise these rights, contact us at sales@loprofilepc.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are kept for 7 years for tax and legal compliance purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related questions, contact us at:

• Email: sales@loprofilepc.com
• Phone: +1 (868) 458-8585
• Address: Centre of Excellence, Chaguanas, Trinidad